![]() ![]() You can speed up the process by starting the updates manually while using a fast Internet connection, such as NMU on campus WiFi or Ethernet. The actual updates to version 1803 or newer are big and will each take at least an hour and restart the computer several times. You can also manually run the “ Check for Updates” command to start the process and update Windows past version 1511. Windows Updatesshould now begin downloading in the background and be available for installation at the next restart. Verify the Kaspersky version is 10.3 or version 11. You can verify the version of Kaspersky by right clicking the ‘Red K’ Kaspersky icon in the Windows system tray and choosing “About” from the menu.ġ1. Once the computer is restarted Kaspersky should be at version 10.3 or version 11.ġ0. You should be prompted that a restart is required to complete the installation (length of time for this varies). Check the “Updates available” checkbox and click “OK”. (This might not show immediately after running the Kaserpsky fix, sometimes it takes 20 minutes or longer before the update appears).ħ. Click “Updates available” text at the bottom of the window. You may need to use the ‘up arrow’ to see the ‘Red K’ Kaspersky icon.Ħ. ![]() ![]() Open Kaspersky from the Windows system tray. You will be prompted to close the window once the fix is installed. A command prompt window will open and start installing the fix. At the “NMU Kaspersky 2017 Fix” windows click “OK”.Ĥ. If so, click “More Info” and then click “Run anyway”. Click this 2017 Kaspersky Fix link to download and run the 2017 Kaspersky Fix.Ģ.You might see the “Windows protected your PC” prompt when you run it. Running and confirming installation of the 2017 Kaspersky Fixġ. This is a fairly lengthy process so a laptop should be plugged in and you should have at least an hour to get through the majority of this process. If your computer is stuck at Windows version 1511 you will need to run and confirm installation of the 2017 Kaspersky Fix and then run Windows Updates to get your computer up to date. As of August 2018, it should be at version 1803 or higher. Version 1703 or newer should be displayed. To verify this type 'winver' at the Windows start menu search to verify your Windows version. See how to resize Windows 10 Start Menu to the single column.Some people with older NMU issued ThinkPad computers using NMU software images created prior to the Fall 2017 image may find their version of Windows is stuck at version 1511. Please reply in the comments if this helped you too or not or if you have found another way to resolve this issue. The Start menu still works for me a few days after this.
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